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Refund Policy for Philly Street Greens & Games LLC

Effective Date: December 12, 2023

At Philly Street Greens & Games LLC, we strive to provide our customers with an exceptional golf simulator experience. We understand that circumstances may arise that require you to cancel or reschedule your appointment. To address such situations, we have established the following refund policy:

1. Cancellation and Rescheduling

1.1 Simulator Credit Only

If you need to cancel or reschedule your appointment, Philly Street Greens & Games LLC will issue simulator credit for the amount paid for the original booking.

1.2 Notification

To be eligible for simulator credit, customers must notify Philly Street Greens & Games LLC of the cancellation or request for rescheduling at least 24 hours prior to the scheduled appointment time.

2. Simulator Credit Redemption

2.1 Validity Period

Simulator credit issued for cancellations or rescheduled appointments is valid for a period of 2 months from the date of issue.

2.2 Transferability

Simulator credit is non-transferable and can only be used by the individual named in the original booking.

2.3 Booking of New Appointment

To redeem simulator credit, customers must contact Philly Street Greens & Games LLC to schedule a new appointment. The new appointment must be within the validity period of the issued simulator credit.

3. Exceptions

3.1 Emergencies and Special Circumstances

In the case of emergencies or special circumstances, Philly Street Greens & Games LLC may, at its discretion, consider exceptions to this refund policy. Customers must contact us as soon as possible to discuss their situation.

4. Refund Processing

Refunds will be processed in the form of simulator credit and will be applied to the customer’s account for future use.

5. Contact Information

For cancellation, rescheduling, or any inquiries related to the refund policy, please contact us phillystreetgreens@gmail.com.

By booking an appointment with Philly Street Greens & Games LLC, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.

Philly Street Greens & Games LLC reserves the right to modify or update this refund policy at any time. Customers will be notified of any changes through our website or other means of communication.

Thank you for choosing Philly Street Greens & Games LLC for your golf simulator experience.

Company Name: Philly Street Greens & Games LLC

Address: 1071 Philadelphia Street, Indiana, PA 15701

Phone: (724) 427-5177

Email: phillystreetgreens@gmail.com